I can also create training guides, marketing datasheets, wikis, presentations, service emails - you name it, I'll write it.
Good support should be available in those formats that work best for your customers. I'm happy to work in any medium you need, to get the best possible help required.
If you want support content written, I'm your girl. If you want a house built or you're having a problem with your agricultural drier, there may have been a slight misunderstanding. You probably want one of my brothers.
I'm experienced in creating all kinds of online help, including FAQs, articles, tutorials and glossaries.
I can write process driven content or detailed explanations, in a way that works for your users, no matter what device they use to view it - from mobile to tablet to PC.
I can produce user guides on most, if all subjects, in any format you want, including Word, PDF, InDesign and Framemaker.
I believe a great user guide should look good, as well as being informative. I'll ensure that the style, tone and layout meets your corporate brand guidelines exactly.